Extras: merch, parking, the cloakroom and upgrades

Some events sell extras with the tickets: merch (with sizes), parking, the cloakroom, VIP upgrades and more. You see them under the tickets on the event page and again at checkout. On a seated event you add them at checkout, after choosing your seats.

Prices

Extras are priced like tickets: the price you see includes the booking fee. Discount codes take money off tickets only, not extras.

The rules an extra can have

• Needs a ticket: most extras can only be bought with at least one ticket in the same order. Some, like the cloakroom, can be bought on their own.
• One per ticket: an upgrade can be for one ticket type only, for example one VIP upgrade per Standing ticket.
• A most per order, and up to 20 extras in one order in all.
• Sizes: choose a size for merch that has them. Each size has its own stock.

Extras are held with your tickets while you pay, so nobody can take the last one from your basket.

At the event

Every extra gets its own QR code, in your email, on your order page and in the app. Show it at the door or the pick up point: it is scanned once and handed over, for example "Parking, 1 car" or "Merch: Tour T shirt, L".

Refunds

If an order is refunded, the extras on it are refunded too, and they stop working. An extra already collected cannot be refunded with the Flexible ticket. See Refunds.